Open to serve you with drive-thru, stay-in-your-car oil changes

Oil Change West 11th

3804 w. 11th avenue eugene, OR 97402
Directions
(541) 686-3246
Hours
Monday 7:30am - 7:00pm
Tuesday 7:30am - 7:00pm
Wednesday 7:30am - 7:00pm
Thursday 7:30am - 7:00pm
Friday 7:30am - 7:00pm
Saturday 7:30am - 7:00pm
Sunday 9:00am - 6:00pm
Reviews
All the staff were friendly and answered all questions I had.
Nola V.
May 13, 2022
Every location I have ever been to I received the same exceptional service! I will forever go to Valvoline. The best hands down :)
Samantha
May 11, 2022
Friendly staff and efficient service. Had a little bit of a wait in line, but it was faster and easier than expected.
Nicole M
May 7, 2022
The staff were able to save us money when we didn't need to spend it which is always appreciated and didn't judge us for taking lower value alternatives dispite they recommendations.
Larissa L.
May 1, 2022
Great experience
Paula
April 30, 2022
The wait was longer than usual
Rick S.
May 6, 2022
The person who performed my service was not unfriendly, but not particularly friendly either. I felt like he recommended a wiper change and air filter change when they weren't really needed.
Anonymous
April 30, 2022
The employee who was helping me was rude. upon driving out he made a comment on how my car "had enough dents in it already" he seemed brief and very awkward. when I decided to go with the blend oil I felt pressured to get full synthetic, as he suggested that the oil was no good and should be changed ASAP. I felt as though he was talking down at me and will probably not return to this location. The employee who helped me was a younger guy, maybe mid 20s with a heavy lisp. Please give me a call at 541-238-3866 if you have any questions.
Gabriel S
April 30, 2022
I got right in and the service was performed right away. Everyone seemed very friendly and willing to help.
DD
April 27, 2022
First time customer and very happy with the customer/vehicle attention, especially by the "lead guy" William ... the manager? Servicing is done with the customer still staying in the car (at least for oil change, which is what I had). Kind of neat to be a participant in the car check list, ie on demand demonstrating one turn light then the other, the high beams, etc. Before you go, check their website for any relevant service coupons (I had a $25 off one for synthetic oil change). They are also linked into carfax, so the servicing update will go right to your account there (another plus). Will look to use them again, in 5000 miles!
SuzanneD
April 27, 2022
polite and professional service.
Emily S.
April 25, 2022
I thought it was very expensive.
Anonymous
April 24, 2022
I always talking with the staff, friendly and inviting.
Pliny
April 22, 2022
The previous visit, the technician told me my serpentine belt was looking very worn and recommended replacement. I haven't done that yet. This visit, the technician proactivelt said my serpentine belt looked fine. Why did the previous tech tell me differently? It made me feel like he was just trying to line his pocket by getting me to have him replace it. Anytime your techs recommended I replace something, I always get a second opinion. This is the third time that they told me something needed to be done, that upon a second opinion, did NOT in fact need to be done. If every tech tells me something different, how does that help me have confidence in their ability to do something as simple as an oil change. I will be shopping around for other options, this visit has completely voided my trust in your company.
Spacechic82
April 22, 2022
Very friendly staff
Janice H
April 18, 2022
I like an easy, transparent service. I usually always feel hassled to change filters, bulbs, etc…but I already have a mechanic that maintains everything so I prefer to not have to clarify this during my visit. Sometimes I drive away feeling like I’m negligent re my vehicle after my service, but really I maintain everything my mechanic recommends.
Cindy
April 18, 2022
Time for service and cost was very reasonable
Cindy W
April 12, 2022
The staff are always courteous and carefully explain any extra services I might need.
Grammymacd
April 12, 2022
Clear concise information, not pressured to do services I didn't want to.
S L
April 8, 2022
I was told that a side marker light was out , not working , one of the staff offered to replace it for 14.99 , and I thought that was to much money, so when I got home I checked the light that he said wasn't working, and the light was working just fine. So I'm not really that satisfied with that situation.
Michael S.
April 7, 2022
pointed starCUSTOMER-RATED 4.6/5 STARS*
  

We’re open to support you

Coupons

$ 5 Off
Valvoline™ Full-Service Conventional Oil Change
Expires: 06/15/2022
Email Text Print Save to Photo
$ 7 Off
Valvoline™ Full-Service Full Synthetic or Synthetic Blend Oil Change
Expires: 06/15/2022
Email Text Print Save to Photo

Reviews

All the staff were friendly and answered all questions I had.
Nola V.
May 13, 2022
Every location I have ever been to I received the same exceptional service! I will forever go to Valvoline. The best hands down :)
Samantha
May 11, 2022
Friendly staff and efficient service. Had a little bit of a wait in line, but it was faster and easier than expected.
Nicole M
May 7, 2022
The staff were able to save us money when we didn't need to spend it which is always appreciated and didn't judge us for taking lower value alternatives dispite they recommendations.
Larissa L.
May 1, 2022
Great experience
Paula
April 30, 2022
The wait was longer than usual
Rick S.
May 6, 2022
The person who performed my service was not unfriendly, but not particularly friendly either. I felt like he recommended a wiper change and air filter change when they weren't really needed.
Anonymous
April 30, 2022
The employee who was helping me was rude. upon driving out he made a comment on how my car "had enough dents in it already" he seemed brief and very awkward. when I decided to go with the blend oil I felt pressured to get full synthetic, as he suggested that the oil was no good and should be changed ASAP. I felt as though he was talking down at me and will probably not return to this location. The employee who helped me was a younger guy, maybe mid 20s with a heavy lisp. Please give me a call at 541-238-3866 if you have any questions.
Gabriel S
April 30, 2022
I got right in and the service was performed right away. Everyone seemed very friendly and willing to help.
DD
April 27, 2022
First time customer and very happy with the customer/vehicle attention, especially by the "lead guy" William ... the manager? Servicing is done with the customer still staying in the car (at least for oil change, which is what I had). Kind of neat to be a participant in the car check list, ie on demand demonstrating one turn light then the other, the high beams, etc. Before you go, check their website for any relevant service coupons (I had a $25 off one for synthetic oil change). They are also linked into carfax, so the servicing update will go right to your account there (another plus). Will look to use them again, in 5000 miles!
SuzanneD
April 27, 2022
polite and professional service.
Emily S.
April 25, 2022
I thought it was very expensive.
Anonymous
April 24, 2022
I always talking with the staff, friendly and inviting.
Pliny
April 22, 2022
The previous visit, the technician told me my serpentine belt was looking very worn and recommended replacement. I haven't done that yet. This visit, the technician proactivelt said my serpentine belt looked fine. Why did the previous tech tell me differently? It made me feel like he was just trying to line his pocket by getting me to have him replace it. Anytime your techs recommended I replace something, I always get a second opinion. This is the third time that they told me something needed to be done, that upon a second opinion, did NOT in fact need to be done. If every tech tells me something different, how does that help me have confidence in their ability to do something as simple as an oil change. I will be shopping around for other options, this visit has completely voided my trust in your company.
Spacechic82
April 22, 2022
Very friendly staff
Janice H
April 18, 2022
I like an easy, transparent service. I usually always feel hassled to change filters, bulbs, etc…but I already have a mechanic that maintains everything so I prefer to not have to clarify this during my visit. Sometimes I drive away feeling like I’m negligent re my vehicle after my service, but really I maintain everything my mechanic recommends.
Cindy
April 18, 2022
Time for service and cost was very reasonable
Cindy W
April 12, 2022
The staff are always courteous and carefully explain any extra services I might need.
Grammymacd
April 12, 2022
Clear concise information, not pressured to do services I didn't want to.
S L
April 8, 2022
I was told that a side marker light was out , not working , one of the staff offered to replace it for 14.99 , and I thought that was to much money, so when I got home I checked the light that he said wasn't working, and the light was working just fine. So I'm not really that satisfied with that situation.
Michael S.
April 7, 2022

Welcome. The West 11Th Valvoline Instant Oil Change is located approximately 4 miles west of University of Oregon near the intersection of Bailey Hill Rd. and W. 11th across from Hampton Inn.

Follow us on facebook

From the store manager

Welcome. The West 11Th Valvoline Instant Oil Change is located approximately 4 miles west of University of Oregon near the intersection of Bailey Hill Rd. and W. 11th across from Hampton Inn.

about valvoline instant oil change℠ West 11th

For the quickest oil change near you, drop by your neighborhood Valvoline Instant Oil Change℠ at 3804 W. 11th Avenue in Eugene, OR. Our friendly staff of professional technicians is here to help with maintenance services that fit your schedule and prices that fit your budget.

Timely Services That Won't Slow You Down

We know you're busy. When you visit our service center, we don't waste our time or yours. Our technicians can typically perform a full oil change service in about 15 minutes. Along with your oil, we'll also assess the following:

  • Air filter
  • Tire pressure
  • Windshield wipers and fluid
  • Power steering fluid and antifreeze
  • Headlights and taillights

Do you need to squeeze in an oil change on a work break? Are you meeting friends in Eugene? With our drive-through oil change, you don't have to put off essential maintenance tasks. Drop by on your way to lunch or an appointment, knowing that we'll help you get there on time.

Technicians Trained on ASE-Accredited Program

Along with speedy oil changes, Valvoline technicians can perform quick and complete maintenance on your vehicle's air conditioning, radiator and transmission systems. Our techs complete 270 hours of training in an ASE-accredited program and are well-qualified to rotate tires, replace the serpentine belt, battery, air filter and more.

Contact your West 11th Valvoline Center Today

Make Valvoline Instant Oil Change℠ at 3804 W. 11th Avenue your go-to center for affordable maintenance services that save you up to 50% when compared to dealership prices. We'll also help you save on our rates when you use the oil change coupons available on our website. Get additional service details by contacting us at (541) 686-3246.

Communities served: Eugene, West Eugene, Danebo, Veneta
Download our app
Career Opportunities for this Location
QA (6357:10.84.3.29)